Mobile / Live
This page sets out how bk33l collects, uses and protects the information tied to your account. Access to our platform and the data rights described here depend on your local law and eligible regions.
When you register and use your account, we collect the information needed to operate it: your contact details, login credentials, transaction records and device identifiers. Transaction records include activity tied to Rocket and Bank Transfer, which we keep to verify deposits, process withdrawals and respond to account queries. We do not sell your personal information to third parties. We may share data with payment processors and identity verification services only to the extent required to complete a transaction or satisfy a legal request directed at us. Cookies and similar tracking tools help us remember your session state and load the mobile lobby without requiring you to log in again on the same device. You can adjust cookie preferences through your browser settings, though some account functions depend on session cookies to work. Data we hold is kept for as long as your account remains active and for a period after closure as required by applicable law. If your use of this platform is subject to restrictions in your jurisdiction, those restrictions apply to your data rights too — eligibility depends on your local law and the regions we serve.
This policy covers all data collected when you log in, register or update your account details on bk33l. It applies to actions taken through the browser and the mobile session on your device.
Deposit and withdrawal records processed through Rocket or Bank Transfer fall inside this policy. We retain those records to handle disputes and respond to account queries you raise with us.
How you navigate the lobby, which sections you open and how long your session runs are recorded as usage data. We use this to improve the mobile experience, not to build profiles for third-party advertising.
Services outside our direct control — your mobile carrier, Rocket's own platform, Bank Transfer networks — operate under their own policies. We are not responsible for data handling that happens on those external services.
You have the right to ask what personal data we hold about you and to request corrections where something is wrong. If your account shows an incorrect contact number or email address, you can update it directly from the account settings page — look for the profile section after you log in. For records you cannot edit yourself, such as historical transaction entries, you can raise a correction request through our support route. We will review it and respond within the timeframe required by applicable law in your region. You also have the right to ask us to delete your data, subject to our legal retention obligations — for example, transaction records tied to Rocket or Bank Transfer deposits may need to be kept for a period defined by financial regulations. If you have a question about any data right listed here, the support contact below is the right starting point.
Log in and open the account settings page to see the personal details we hold. Transaction history is available in the wallet section.
Update your contact information directly in the profile section. For entries you cannot edit yourself, contact support with the details of what needs changing.
If you want to know more about how a specific piece of your data is used, send a query through the published support route and reference your registered account.
Submit a deletion request through support. We will confirm what can be removed and what must be retained under applicable financial or legal obligations in your region.
Open the support section from your logged-in account page to submit a privacy or data query directly linked to your account record.
Send a written data request to the contact address published in the site footer. Include your registered email so we can locate your account.
The help centre linked in the site footer covers common account and data questions. Check there first — many queries about account records and cookie settings are answered without needing to contact us.
Information is stored on secured servers. We limit access to the data we hold to staff and processors who need it to operate your account, handle transactions or respond to a legal obligation.
We use session cookies to keep your mobile login active between pages. Persistent cookies help load the lobby faster on return visits. You can clear them through your browser without losing your account data.
We keep your account data for as long as your account is open. After you close it, some records — particularly those tied to Rocket or Bank Transfer transactions — are kept for the period required by applicable law.
If we change this policy in a material way, we will post a notice in your account or on this page. Continuing to use your account after a posted update means you have seen the revised terms.
We collect your contact details, login credentials and the device identifiers associated with your session. Once you make a deposit, transaction records tied to Rocket or Bank Transfer are also added to your account file.
Yes. Log in and open the account settings page to review your profile details. Transaction history is available in the wallet section. For a broader data summary, submit a request through our support route with your registered account email.
For contact details and basic profile fields, edit them directly in the account settings page. For transaction records or details you cannot edit yourself, raise a correction request through support and we will review it.
We share data only with the services needed to run your account — payment processors handling Rocket or Bank Transfer activity and identity verification providers. We do not sell your personal information to advertisers or unrelated third parties.
After account closure, we retain records for the period required under applicable law. Transaction records tied to financial activity like Bank Transfer deposits may be kept longer than general profile data due to financial regulations in your region.
Use the support section in your logged-in account, or send a written query to the address in the site footer. Reference your registered email in any message so we can locate your account quickly and respond within the applicable timeframe.